Mastering the Open Floor Plan That Home Buyers Demand

Today’s home buyers don’t just desire an open floor plan. They demand it! But creating the ultimate open floor plan isn’t just about taking a sledge hammer to walls (hello HGTV!) it’s about thoughtful and creative design from the ground up. Here are a few easy ways to develop open floor plans that have pizzazz.

Definitely Define Spaces:
Carving out “functional spaces” gives buyers an idea as to how the open floor plan will flow and cater to their daily lives. Items such as area rugs and statement lighting help define spaces and add interest. By using an area rug in the great room and a gorgeous chandelier above the dining area, spaces are controlled and not confined.

Continuity is King:
Fundamental design elements such as flooring and recessed lighting should maintain a consistent feel in the open space. It may sound obvious, but this creates an aesthetically pleasing and seamless flow that home buyers desire. Make sure that furniture, accessories and art all complement each other. Even check the color palette among spaces to make sure there is a strong relationship in color choices and styling.

Stunning Standout Features:
In each “zone” of the open living space, make sure there is a design feature that really makes a statement. A beautiful, stone fireplace wall in the living area or statement pendants above the kitchen island gives personality to each of the spaces.

Keep Site Lines Secure:
Keep an open floor plan just that – open! Make sure to leave the space uncluttered and don’t obstruct site lines with unnecessarily large accessories or furniture pieces. Buyers want to envision themselves cooking, eating and entertaining all in the same open, airy space. Something such as a tall bookshelf or bulky sectional could be more of an eye sore that a striking statement.

Take a Space to Soaring Heights:
If the home can accommodate, it may be beneficial to add architectural drama. An open floor plan can feel even brighter and fresher with remarkable ceiling height and details. Vaulted ceilings or dramatic wood trim or beams may be the strong selling feature that stand out for a potential buyer.

Indoor Outdoor Relationship:
Don’t let the open floor plan stop at the back door! Create a seamless flow from the fresh, airy indoors to the outdoors with a continuation of flooring materials throughout both spaces as well as impressive, large glass doors and windows.

Staging an Open House

Houses for sale will receive more offers when an open house is staged correctly. The reason that this works so well is that clearing out the homeowners personal things potential buyers can see their things in the houses for sale easier. To stage a correct open house and receive more offers for the home, there are steps that you must take.

Step one

Look at your home with a buyer’s eye and see what turns you off about the home that can be fixed for a small amount of money and little time. One thing that is an easy fix it change unattractive paint colors. It is best if you choose neutral colors or some shade of white. This makes it easier for a potential buyer to picture the walls done in their favorite colors.

Step two

Once you have any paint issues taken care of look at any fixes that need to be dome to the outdated or dated areas of your home. For example, in the kitchen the cabinets can be updated by just changing the hardware. If they have been painted and the paint is peeling, you should scrape the paint off and either paint them again or varnish them. Although it could be expensive and time consuming if the floor is tile or linoleum and it is stained or cracking you should replace it. No potential buyer wants to walk into a room and see stained, cracked flooring. This goes for the bathroom also. In the bathroom, make sure that if there is tiling around the tub or the shower you need to make sure it is clean, mildew, and mold free. You also need to make sure that the carpet is clean and odor and stain free.

Step three

Many houses for sale have small repairs that will need to be repaired before hosting an open house. Take time to check out every room for any repairs such as loose floorboards, a missing railing on the staircases, cracks in the walls, electrical sockets that do not work, or burnt out lights.

Step four

Rent storage unit and move personal accessories and unneeded furniture to the unit. This can include small or large pieces of furniture that does not need to be in the home, personal collections, and family photos. You can make the rooms look more spacious if you keep the furnishings down to the basics. Make sure that every room serves a purpose like a family room, bedroom, etc. You can add accent pieces but not more than is necessary. These pieces can include plants, artwork, and pottery. Make sure that the lawn is mowed.

How to Plan the Perfect Open House

Have you ever spent time and energy planning an Open House, just to have less than five people attend? Have you ever had a ton of people show up at your Open House, and been unable to convert a single one of them into a sale or a future client? Are you unsure about why your Open House failed?

Open Houses are now more important to the real estate agent than ever. A report in 2015 by the National Association of Realtors Home Buyers and Sellers indicated that 48% of home buyers cited the Open House as an important source for most of their information. The reasons for this are obvious, for many it’s the first time that they’re getting to smell, see, and feel the home in person. It’s also a way to see what other people think of the house, which is a powerful push in a person’s perception of a particular home.

I’m Cindy Bishop of Cindy Bishop Worldwide. I pride myself not only on being a successful real estate agent with over 28 years of experience, but a knowledgeable and helpful trainer and coach. I’m committed to making everyone who comes into contact with me succeed, and have compiled the following open house tips for you, both from my own experience, as well as teaching and coaching friends of mine. Use them to succeed, and contact me if you have any questions at all!

Here are the best ways to make your Open House perfect:

1. Pick a unique property, that’s easy to find.

We often don’t have control over which property we’re showing, but when we are able to select a house at which to host an Open House event, we should look for properties with the following:

* A direct route to them with very few turns. Street names are easy, and street signs are visible.

* Properties that are well kept, and visually pleasing from both the inside and outside.

* A home with some kind of “conversation starter”. It has a unique feature, and is not just four walls. It might have an infinity pool, a walk-in closet, or a newly redesigned kitchen.

* Your signage should be larger than life. On the event day, you need something to make the signs stand out even more. Balloons are often used, or you could even try streamers, or pinwheels. Be creative, just try to find something professional, but that catches the light and people’s attention.

2. Have your Open House event at the right time.

* Don’t have your event after dark. Plan your event to end at sunset.

* Consider having a separate open house preview, for neighbors only. And then an open-to-the-public type of event later. Neighbors love this preview event concept, because it makes them feel special, and they love suggesting who should live in their neighborhood. It also allows them to start thinking of friends and family they want nearby, and they become part of your sales force for you, as well as your advertising force for the actual open house.

* If you do have an event only for neighbors, consider taking out a camera and interviewing and recording them talking about the neighborhood. This is something you can add to your website, or social media, or have on repeat loop during your Open House. For example, imagine how powerful it is to have a recorded testimonial from a mother in the area about the school district?

* Don’t pick a date and time where people are not available, for example, the majority of people work Monday through Fridays from 8am-5pm, and may not be free on a Wednesday at 3pm. Additionally, people are usually not free on holiday weekends.

3. Make your Open House event the right vibe, and the more exciting, the better!

* Entertaining music is a possibility, but be careful that it’s not distracting and that you avoid certain genres or language that may be offensive. Music may be seen as a way to cover up noises or mechanical failures in the house. Make sure that you’re sensitive to how the music is being perceived.

* Snacks are a must! Try wine and cheese, or beer and wings. The most important part about the food is that it needs to match what type of neighborhood you are in. Fried chicken and hamburgers probably aren’t appropriate at a million-dollar listing, but champagne and caviar probably aren’t appropriate in a first-time homebuyer situation, either. Just a word of caution; however, if you are serving alcohol, be very careful about who you serve. You may even want to get someone on your team to help you out with this. The last thing you need is for someone to drink at your open house as a minor, or someone to drive off over intoxicated and get into an accident. If in the right kind of setting, having comfort foods is especially welcoming and makes many visitors feel more at home. Careful to avoid foods with bad odors or smells, as you don’t want them attributed to the home.

* Consider leaving a hand-written sign to “Help Yourself” along with a list of ingredients, so that visitors feel like they are able to eat the snacks provided without fear.

* Consider having a slideshow or interactive photo board featuring the home at various times of year. You may want to show the home off in summer months, for example, if it’s currently January and the garden and pool are frozen over.

* Consider making a table, desk, or station with local school information, neighborhood information, etc. The more resources you can provide, the better. You want the guest to stop at this station and pour over the resources, and ask as many questions as possible.

* Make sure to engage each and every visitor so they have are interested, and want to stay longer.

4. Don’t just advertise your Open House, create buzz around it.

* Create an event on social media, and share it with all of your friends and clients, as well as everyone on your e-mail lists. Facebook ads have become an amazing resource for reaching a ton of people in your area that wouldn’t have been in your networks otherwise. And it’s incredibly cost-effective, for what it does. You should filter the Facebook ad to include only people in targeted zip codes. You can also un-invite or exclude people who work for other realtors or competing brokerages.

* Flyer surrounding businesses and schools in the area of the listing. Knock on as many doors as possible.

* Visit neighbors’ homes with nice newsletters or invitations. The nicer the invitation, the higher the chance that they will pop in to see what all of the fuss is about. Some agents even suggest using wedding style invitations.

* Don’t just advertise on one channel. You can try Facebook events, Twitter, your own website, your e-mail list, your newsletter, NextDoor.com, and even Craigslist. Just make sure you follow all of the appropriate advertising and marketing laws as designated by your brokerage and state laws.

5. Logistics, Logistics, Logistics

* Make sure everything is in order so that you look your best, and the house looks it’s best. it should be clean, light bulbs should be new, dust should be gone, air fresheners should be working, the climate should be controlled. I’ve even heard of certain agents baking cookies in advance of the big event so that the house feels and smells extra homey.

* Consider removing clutter, which makes navigating the home difficult. You can also remove or hide offensive art, or anything that might make someone feel uncomfortable. But be careful- make sure the homeowner doesn’t just throw the clutter into closets or cabinets! People care more and more about storage these days, and if it looks like the cabinets and closets are busting at the seams with junk, they’ll automatically assume that the amount of storage space in the house is not sufficient

* Use natural light to your advantage. Make sure all window treatments are open and all curtains are drawn. All light switches should be turned on, regardless of where they are. You don’t want someone afraid to go in the basement, or thinking they aren’t allowed to enter the garage.

* Make sure the home owner is not present. The last thing you need is them having an emotional breakdown because they are going down memory lane, or answering a question incorrectly. People also feel uncomfortable freeing roaming when the person who owns the property is looking over their shoulder.

* With that said, valuables, if left in the home, should be secured. At the very least, you should know what they are and where, and make an inventory of them. I strongly advise you insist that the home owner take them out of the property before the open house, so you’re not held liable for them in case of damage or theft.

* Use your team. If you are alone at an Open House, you may be spread too thin. If you leave for a minute to check that a sign on the corner hasn’t fallen down, you may miss someone who pops in to find no one there. Have one person for signage and the guest book, one person on food and drink detail, and that leaves you free to talk to and engage guests.

* Have a loan agent or lender on hand, in order to answer any potential questions the home buyer may have about the process.

* Make sure you have the necessary paperwork required. You can print out a copy of the MLS but it’s strongly suggested that you make a booklet, flyer, or something more personalized to the property, and to yourself.

* Make sure you know the neighborhood, and have done comparisons of values in the neighborhood. You may lose credibility if someone asks you a question and you’re unfamiliar with this territory, and I’m sure you’d rather look like a pro!

6. Use the Personal Touch

* It’s not enough to have each visitor sign in. You should take detailed notes on your conversation with each person. If you can’t remember this, a helpful suggestion is to hide a notebook or tablet inside a kitchen drawer, and make notes as the day goes by.

* You should remember one thing about each visitor and bring it up at some point during their tour of the home. “Jerry, wouldn’t this be an amazing place to store your golf clubs?”

* Don’t try to sell anyone. They will come to you, and request the information they need, when they need it. This is a time to establish relationships. Your only objective should be to make this home (and yourself) memorable.

7. Follow Up

* Add all visitors to your e-mail list, as well as your newsletter list. AM Open House is a great app and resource to make sure you’re keeping on task with this.

* For those visitors who were seriously interested in the home or in you, handwritten cards should be sent out thanking them for coming, and encouraging their business in the future. Take out that handy notebook you stashed, and make personal notes in each card. They’re more likely to keep it the more personal it is. Above all, make sure your contact information is on each card.

* Some agents even send videos. You could forward on a Facebook live video of the open house, or send a YouTube video of the listing. You could even send some kind of greeting card video for a special way to say “thanks for attending!” BombBomb is a great resource for this type of video.

* Text message is a wonderful way to contact people, and has a 95% open rate. It’s less invasive than a phone call, which people may avoid answering if they don’t know a specific caller. Send a very specific text message with a thank you, the property address, and more information on the property, or a link for more information.

* Send a follow up to the follow up starting with the subject header “I forgot to tell you… ” – You can then point out a feature you neglected to tell them about on the current property, or even point out other properties that you may have listed, if this one fell short for them.

Of course, the best resource for an Open House is a coach, who can suggest strategies unique to your community and clientele. Not only is this more effective, but a coach should follow up with you to make sure that everything went smoothly, and question each step if it doesn’t.

Cindy Bishop is the Managing Director of Cindy Bishop Worldwide, a real estate education company specializing in Business Enhancement and Growth training for the Real Estate Community. Cindy is an active coach specializing in real estate agent business development.